Wake up and smell the coffee - 'Be disloyal'

Disloyalty rewarded - now there's a thought for independent retailers taking on the big chains! Robert Stockdill, a buddy of mine and a font of retail knowledge in Asia recently blogged about an interesting initiative in Singapore. Well worth clicking through to Inside Retail - Asia to check out how the independent coffee shops are fighting back in the war for regular customers...Robert is now based in the heart of Asia and I'd counsel you to follow his retail/business blog if you're interested in what's really going on in this phenomenally important region.